I received this question from a colleague wanting to help a client on how they should set up a points-based reward program.
Some individuals advocate certain ideas as being best practices. Often incentive and reward providers espouse these principles as being absolutely right.
With all this advice out there I will do my best to be objective. I will provide you with some pros and cons along the way for what you can do. (more…)
What is it about recognition budgets? They seem to get decimated at a blink of an eye.
Too often recognition is one of the first budget lines to be cut. This happens when recognition has not been positioned properly as a strategic tool to engage talent and lift results.
The summer months are a great time for you to begin your preparations for protecting next year’s budget.
There are two phases to protecting your recognition budget – preparation phase and presentation phase.
Follow along to see what you can do today to get things ready for your next budget submission. (more…)
There’s too much reliance upon recognition program data and engagement survey results as the source for trying to make recognition better.
All these metrics do is tell you what happened with recognition a month ago, six-months, or a year back. We don’t do a very good job with this hindsight learning. And we rarely stop to ask ourselves questions about these measurements. Nor do we plan well and take action on the data we collect.
These “output” oriented metrics are easy to measure. If you use a recognition program this is noted and recorded. Check. For engagement surveys, you answer each question using a Likert scale response, such as I feel valued and appreciated for the work I do at that particular point in time. Strongly agree.
When was that again? The program I used last month and the last engagement survey was 8 months ago. Measures like this are referred to as lagging indicators because they lag behind the occurrence of the recognition experience. A problem with lagging indicators is they are hard to improve upon or influence because they are in the past.
Let’s stop looking at retroactive memories of what caused someone to be recognized. My suggestion for improving recognition is to ask what happens before every recognition experience? Think about it.
Are you ready to see what you can do to improve the frequency of recognition being given to everyone where you work? (more…)
It’s essential to educate your managers on giving real recognition the right way. If behaviors are going to change they need to learn how to do so.
You can provide great in-class workshop sessions or online learning courses on employee recognition and still not be able to get your managers on board in taking them – let alone completing them.
What can you do to get your managers to complete the recognition training you provide for them? (more…)
One of the challenges with recognition providers is that most of their services and offerings are based upon recognition being delivered via online recognition programs.
Recognition vendors often use Software as a Service (SaaS) model delivery. This software distribution model is where a third-party provider hosts an application and makes it available to customers over the Internet.
But what are you supposed to do for employees who have no computer or smartphone access? Maybe they don’t own a smartphone or the nature of their work does not allow them to access work content online.
How do you recognize employees who don’t have computer access to your typical recognition programs? (more…)