When Leaders Give Recognition Watch What Happens

Last Thursday, I was standing at the boarding gate in Toronto Airport waiting to board my WestJet flight to Calgary.

I saw this man in a suit, who went around and shook hands with all of the WestJet staff members as he went forward to board the same flight. I even saw one employee ask for a minute of his time as they walked together down the passenger boarding bridge.

Hmm? Was this the WestJet president and CEO, Ed Sims? (more…)

Why All Your Recognition Programs Should Be in One Portal

I was recently asked what the benefits are of integrating all of your recognition programs under one recognition portal.

Consolidating or bundling your recognition programs together, allows for greater flexibility with giving better and more frequent recognition in multiple ways.

Let’s take a closer look at what happens when you house your recognition programs under one portal. (more…)

Are You Being Praised and Recognized Regularly Enough?

You are probably aware how the Gallup Q12 Index asks a great recognition related question in their measure of employee engagement.

They ask the question, “In the last seven days, have you received recognition or praise for doing good work?”

So let’s pretend your company conducts the Gallup Q12 survey or a similar evaluation tool. A year later nothing has changed with your lack of recognition. What are you then supposed to do then?

I think we’ve created a very dependent and needy world. We are too dependent on our smartphone notifications and automated communications. There’s perhaps an entitlement mentality where we’re thinking others are always expected to do things to us, or for us.

But what if the recognition and praise doesn’t come your way? Is there anything you can do to correct this?

My goal in this post is to put you in charge of getting the praise and recognition you deserve when you want it. (more…)

How To Represent Your Company Well With Recognition

Make sure you survey your employees on how well recognized they feel. Provide an opportunity for employees to share their perceptions in responses to open-ended questions.

You’ll strike gold when you do this. You gain true insights and examples of what is going right with recognition and what can be improved upon.

Here are some thoughts I had after reviewing one organization’s employee feedback on employees’ recent service anniversary recognition. (more…)