How To Set Up a Points-Based Reward Program

I received this question from a colleague wanting to help a client on how they should set up a points-based reward program.

Some individuals advocate certain ideas as being best practices. Often incentive and reward providers espouse these principles as being absolutely right.

With all this advice out there I will do my best to be objective.  I will provide you with some pros and cons along the way for what you can do. (more…)

What You Need To Do To Protect Your Recognition Budget

What is it about recognition budgets? They seem to get decimated at a blink of an eye.

Too often recognition is one of the first budget lines to be cut. This happens when recognition has not been positioned properly as a strategic tool to engage talent and lift results.

The summer months are a great time for you to begin your preparations for protecting next year’s budget.

There are two phases to protecting your recognition budget – preparation phase and presentation phase.

Follow along to see what you can do today to get things ready for your next budget submission. (more…)

The Exciting Beginning of Every Recognition Experience

There’s too much reliance upon recognition program data and engagement survey results as the source for trying to make recognition better.

All these metrics do is tell you what happened with recognition a month ago, six-months, or a year back. We don’t do a very good job with this hindsight learning. And we rarely stop to ask ourselves questions about these measurements. Nor do we plan well and take action on the data we collect.

These “output” oriented metrics are easy to measure. If you use a recognition program this is noted and recorded. Check. For engagement surveys, you answer each question using a Likert scale response, such as I feel valued and appreciated for the work I do at that particular point in time. Strongly agree.

When was that again? The program I used last month and the last engagement survey was 8 months ago. Measures like this are referred to as lagging indicators because they lag behind the occurrence of the recognition experience. A problem with lagging indicators is they are hard to improve upon or influence because they are in the past.

Let’s stop looking at retroactive memories of what caused someone to be recognized. My suggestion for improving recognition is to ask what happens before every recognition experience? Think about it.

Are you ready to see what you can do to improve the frequency of recognition being given to everyone where you work? (more…)

5 Ways To Get Managers to Complete Recognition Training

It’s essential to educate your managers on giving real recognition the right way. If behaviors are going to change they need to learn how to do so.

You can provide great in-class workshop sessions or online learning courses on employee recognition and still not be able to get your managers on board in taking them – let alone completing them.

What can you do to get your managers to complete the recognition training you provide for them? (more…)

How To Recognize Employees Who Don’t Have Computer Access

One of the challenges with recognition providers is that most of their services and offerings are based upon recognition being delivered via online recognition programs.

Recognition vendors often use Software as a Service (SaaS) model delivery. This software distribution model is where a third-party provider hosts an application and makes it available to customers over the Internet.

But what are you supposed to do for employees who have no computer or smartphone access? Maybe they don’t own a smartphone or the nature of their work does not allow them to access work content online.

How do you recognize employees who don’t have computer access to your typical recognition programs? (more…)

Can’t You See The Need for Investing in Recognition?

You’ve got your recognition strategy and plan written up and ready. The budget is prepared and your finance people have reviewed it. Primary stakeholders were consulted on their specific needs. Any relevant concerns have been addressed. You have the support of most of your leaders.

You present everything to your file leader. Zapp!

No go! Not approved!!

He or she doesn’t see the value of spending money on employee recognition. They view recognition as an expense along with compensation and benefits. There’s no urgency in their mind to invest in recognition.

Those of you responsible for employee recognition will likely have to deal with such a leader at some point in time. They just don’t “get it” as far as recognition is concerned. Yet, you know that wise leaders always invest in growing and developing people.

What can you do to prepare yourself for such a leader? How do you anticipate any potential rejection points towards recognition initiatives? (more…)

Simple Ways To Find Time to Recognize People

Finding time to recognize others can be challenging, that’s for sure.

But when we take on an attitude of respecting and valuing people and their contributions then recognition becomes so much easier to do.

Yes, recognition giving requires personal commitment and self-discipline.

By putting a few of the following time management principles into place you will see how you will have more time for recognition giving. (more…)

How To Get Your Managers Consistently Giving Recognition

Getting managers to consistently give meaning, memorable, and motivational recognition is going to take time and a desire for them to want to improve.

Leave those managers alone who say they don’t want to change. For them, it is a matter of looking at their engagement, performance, and retention results. Then their manager can hold them accountable for having to improve when their performance reviews are conducted.

Your time can be better spent helping those who want to improve and show them how to become better recognizers. (more…)

There’s a right way and wrong way for recognition.

You know and will discover, that some people love the limelight in front of others when they are recognized. But there are others who only want private, one-on-one recognition. Make sure to respect people’s preferences. By following people’s wishes, even private recognition presentations will have a wide-scale impact. The recognition recipient will value your consideration of their preference. And they will continue to emulate the positive behavior you’re acknowledging. No matter how people want to be recognized do it their way.

How To Do A Stakeholder Analysis For Your Recognition Program

Before jumping into designing and developing an online recognition program make sure you get the input from all the key players in your organization.

One way to do this is to conduct a stakeholder analysis as you move through the various project management stages.

I am going to take you through the steps for carrying out a successful stakeholder analysis. (more…)