Why People Don’t Do What You Want Them To

I love the work of Robert “Bob” Mager with his framework for preparing learning objectives, and criterion-referenced instruction (CRI), and for his work on dealing with performance problems.

If you haven’t already read his book “Analyzing Performance Problems” and the included process flow, you should. It is a valuable tool to invest in for figuring out why people aren’t doing what you think they should be doing.

According to Mager, there are potentially seven reasons why people drop the ball on performance results. I continue to see these seven reasons highlighted in my work with employee recognition, let alone why things don’t get done at home, or even within my community and church responsibilities.

Let’s take a closer look at these seven reasons. (more…)

Learning To Give Recognition The Right Way Every Time

Giving recognition to people the right way every time is an experience that requires vigilance in doing several things very well.

The following 7 areas need to be done right, consistently, in order to make recognition as positive and meaningful of an experience as possible for each recognition recipient.

Examine the following factors and learn to apply them carefully. (more…)

A Short History of the Origins of Recognition

You won’t have to worry about this being a long history book. But it will be a slightly longer post than most.

You won’t have to go on an archaeological dig to find any ancient remnants.

In fact, the origin of employee recognition is relatively new.

Which is why it is not always well understood or properly utilized.

Having an understanding of recognition’s not so distant past will help you better appreciate the quandaries and challenges you face in your role. (more…)

Get Your Managers Excited About Giving Recognition

Many of you responsible for employee recognition in your organizations have a hard time getting full support and attention of your managers.

Some just don’t get it as far as understanding the importance of recognition in the eyes of their employees.

A few managers rose to their current position solely based upon expertise or technical competency and not for any people skill or emotional intelligence strengths.

Your job is to spark their interest in recognition when they are being bombarded with so many other priorities and distractions.

In reality, we tend to remember two kinds of events in life – major negative happenings and warm, positive activities.

Your goal should be to get managers excited about giving recognition and make it a warm and positive memory for them.

Learn from these four ways to raise the excitement level. (more…)

How To Make Learning Happen In Open Offices

Wake up world! Cubicle nation is being taken over by open office plans. At least seventy percent of all offices in America currently have an open floor plan.

The open office plan motivation for many companies has certainly been cutting real estate costs, while trying to sell the hope of greater collaboration with colleagues. Meanwhile, some offices have carefully looked at architectural design and layout to actually make creative use of their available space.

Conceived in the nineteen-fifties, the open office concept was initiated to facilitate communication and idea flow. Now, over fifty years later, the verdict is questionable to whether those initial goals are being achieved. (more…)

Making Your Recognition Valuable and Meaningful

We all want to give people recognition that is valuable and meaningful.

The trouble is so few of us have been shown how to actually do this.

I think you can make something more valuable by putting in the extra time, effort and care needed to enhance the value of a person and their contributions.

Consider the jeweller who changes a diamond buried within the rough stone into a glorious and sparkling, multi-faceted gem.

This is exactly what you must do to give people the valuable and meaningful recognition they desire.

Like the diamond jeweller, valuable recognition requires specialized knowledge and techniques, and possibly tools and equipment to make it happen.

There is a simplified process for making diamonds I want to share with you.

I think you will find this process helpful, as I want you to think of yourself as bringing out the diamond in each of your employees. (more…)

Giving Recognition The Way They Want It

How do you deal with receiving public recognition?

For some, having to go up on stage before a crowd or be in front of their peers at a meeting, and receive well-deserved public recognition, can all seem like torture versus the intended recognition.

And yet, in North America, we have a tendency to almost drag people into the limelight to supposedly honor and laud them.

For the extroverts reading this it is easy to forget there are some employees who plain do not like public recognition. (more…)