There’s too much reliance upon recognition program data and engagement survey results as the source for trying to make recognition better.
All these metrics do is tell you what happened with recognition a month ago, six-months, or a year back. We don’t do a very good job with this hindsight learning. And we rarely stop to ask ourselves questions about these measurements. Nor do we plan well and take action on the data we collect.
These “output” oriented metrics are easy to measure. If you use a recognition program this is noted and recorded. Check. For engagement surveys, you answer each question using a Likert scale response, such as I feel valued and appreciated for the work I do at that particular point in time. Strongly agree.
When was that again? The program I used last month and the last engagement survey was 8 months ago. Measures like this are referred to as lagging indicators because they lag behind the occurrence of the recognition experience. A problem with lagging indicators is they are hard to improve upon or influence because they are in the past.
Let’s stop looking at retroactive memories of what caused someone to be recognized. My suggestion for improving recognition is to ask what happens before every recognition experience? Think about it.
Are you ready to see what you can do to improve the frequency of recognition being given to everyone where you work? (more…)
Finding time to recognize others can be challenging, that’s for sure.
But when we take on an attitude of respecting and valuing people and their contributions then recognition becomes so much easier to do.
Yes, recognition giving requires personal commitment and self-discipline.
By putting a few of the following time management principles into place you will see how you will have more time for recognition giving. (more…)
There’s a right way and wrong way for recognition.
You know and will discover, that some people love the limelight in front of others when they are recognized. But there are others who only want private, one-on-one recognition. Make sure to respect people’s preferences. By following people’s wishes, even private recognition presentations will have a wide-scale impact. The recognition recipient will value your consideration of their preference. And they will continue to emulate the positive behavior you’re acknowledging. No matter how people want to be recognized do it their way.
Recognition Tip #44: Be an active observer of your employees.
Notice what they read, photos of friends and family they have on display, where they go and what they do for lunch and after work, interests shared in conversations. All of these details will help you with personalizing the recognition you give to them. Allow this to be a natural, immersive experience versus appearing to be stalking them!
Is it possible that some of us, as supervisors, managers, or even as employees, are unknowingly biased in our approach to giving people recognition?
This leads to the whole issue of fairness. Fairness often comes up whenever people do not feel appreciated and valued for their contributions at work.
According to The Corporate Leavers Survey conducted in the United States by the Level Playing Field Institute, more than 2 million professionals and managers voluntarily leave their jobs each year due to perceived unfairness. This produces a turnover cost for U.S. employers of $64 billion annually.
Yet there are times we are not even aware we are biased.
What can you do to make sure all of your employees are not letting bias get in the way of acknowledging the great things going on at your company? How can you stop any perceived biases with recognition giving when you see it? (more…)
Give recognition to your teams the right way.
Express appreciation to all team members when a project has been completed successfully. Meaningful recognition comes in so many different packages and team recognition is as important as individual recognition. Make sure each teammate is recognized for their specific, individual contributions. Create a celebratory experience and the resulting team spirit will be contagious.
Let’s talk about recognition. What’s hard about recognition? Why give recognition? How to do it? My guest is recognition expert Roy Saunderson
Posted by Leadership Freak on Wednesday, April 25, 2018
This week I was interviewed by leadership expert, Dan Rockwell. Of course, we discussed my favorite topic of employee recognition. Dan asked some great questions like, what’s the difference between recognition and rewards? What’s hard about recognition? Why give recognition? How to do it? Enjoy!
Here’s a fact: employees who feel more caring concern and love from their employer and colleagues perform better on the job. Now we’re not talking about romantic love here. This is all about respect, concern, and compassion, or what is being called companionate love.
Do you have policies and practices that promote compassion, caring, and concern, in time of need?
Consider what former Cisco CEO, John Chambers, expected from his staff. He wanted to be notified within 48 hours whenever a close family member of an employee passed away so he could make an appropriate response and action.
What do you do to show care and concern for your employees? (more…)
Have you noticed how some people pretend to give recognition to others but they’re not really paying attention to the person they’re recognizing?
Remember when your mother used to say to you “Don’t talk with your mouthful.” Well, I’m here to tell you today not to give recognition with your hands full. Put down your smartphone or other electronic devices and allow yourself to give your undivided attention so you can give people the best recognition ever.
Think about what you might need to do or become an encourager of others to give recognition with their full and undivided attention. (more…)
Recognition Tip #43: Take time to listen to your employees.
Be all ears on and off work time. Join employees in the cafeteria. Visit and cheer on a company sports team game. You’ll discover gems of interests and expressions of passion for things you would not normally know. You can draw upon these great insights for better ways to recognize your employees.