Everyone wants to improve recognition program usage.
Recognition program owners often want their recognition programs to increase from a quantitative perspective. Why? Because to them these numbers validate their programs’ and their job’s existence.
Areas they want improved are number of people using the program, number of recognition recipients, e-cards sent, social comments made, number of nominations or points given.
Rarely do recognition managers look at the effectiveness of their programs
And that’s what I want to address and where I am going to give you some ideas to think about. (more…)