I received this question from a colleague wanting to help a client on how they should set up a points-based reward program.
Some individuals advocate certain ideas as being best practices. Often incentive and reward providers espouse these principles as being absolutely right.
With all this advice out there I will do my best to be objective. I will provide you with some pros and cons along the way for what you can do. (more…)
One of the challenges with recognition providers is that most of their services and offerings are based upon recognition being delivered via online recognition programs.
Recognition vendors often use Software as a Service (SaaS) model delivery. This software distribution model is where a third-party provider hosts an application and makes it available to customers over the Internet.
But what are you supposed to do for employees who have no computer or smartphone access? Maybe they don’t own a smartphone or the nature of their work does not allow them to access work content online.
How do you recognize employees who don’t have computer access to your typical recognition programs? (more…)
When employees go above and beyond in the workplace it stands out.
It’s noticeable. Exceptional. And it should be celebrated.
That is why managers need to understand the importance of recognizing employees for going above and beyond.
Why should you establish an above and beyond category to your existing recognition award programs? What are the benefits of doing so? (more…)
From your daily administering of various recognition programs, you know exactly when it is time for changes. You’re also aware, from talking to colleagues who manage recognition programs in other companies, that there are often new bells and whistles you could benefit from.
But your biggest challenge can often be convincing your sponsoring leader of the need to evolve the recognition programs if they want to remain current.
I will share some ideas on how you can move things forward and gradually influence a reluctant leader. (more…)
Roy Saunderson will provide us with some helpful strategies for how we can encourage managers to effectively use all of our recognition programs for the long-term.
Posted by Rideau, Inc. on Tuesday, April 24, 2018
Check out this week’s Facebook Live where I discuss a handful of ideas for engaging your managers in using your employee recognition programs.
I remember standing at the front of a boardroom in a meeting with a dozen or so regional presidents for an organization we were launching a new upgrade for their recognition and reward program.
One regional president seemed to brush off some of the finer details we were instructing them on because, as he said, “I just have my assistant do all my recognition.”
With a few clarifying questions it became clear he wasn’t joking. He was not delegating recognition because of legitimate absences or specific needs. He literally delegated all recognition giving to his assistant and he made no attempts at giving recognition himself.
I recall saying to the entire group that you cannot delegate the act of giving recognition. You can only delegate the transactional and administrative aspects of your recognition and reward programs.
Check out the following situations that might happen in your workplace that could warrant delegating recognition program responsibilities. (more…)
Being unable to get their company’s managers to consistently and correctly use their online recognition programs often frustrates most owners and managers of employee recognition programs.
Yet, there’s an interesting irony to this problem when you ask yourself, how often have we involved managers in the design of our recognition programs? We can eliminate many of our problems if make our programs more manager and employee-centric and give them a positive user experience. (more…)
Having read and watched the media reports from the 90th Academy of Motion Picture Arts and Sciences, Oscars Awards, it reminded me that being nominated for an award is a pretty big deal.
You may know the Academy is an invitation-only membership of directors and actors. These two groups of 7,258 voting members are the ones who vote and decide upon the winners from their respective branches.
Being nominated by one’s peers means a lot to those who are nominated.
What can we learn from this annual Oscars award event about the importance of being nominated for an award? (more…)
If there is one thing I know from over 20+ years in the field of employee recognition, and that is that recognition programs always come equipped with their own set of problems.
You can guarantee whenever you introduce and implement an online recognition program that some challenges and issues will arise.
Hopefully, you will have others helping you administer your programs. However, even if you are the maverick, “Indiana Jones” of recognition programs, working solo on solving your challenges, the following suggestions should still help you. (more…)