
I have actually heard those exact words, “I hope you know how much I appreciate you” spoken directly to me.
After what can seem like an interminable absence of ever hearing any expressed appreciation, a manager will somehow be triggered by something to finally come by your office or place of work, and then preface saying “thanks” with those not so reassuring words of phony appreciation. (more…)
As an industry, recognition and rewards professionals have created a semantic conundrum for ourselves. We interchange the usage of rewards and recognition as if they were identical twins. Ironically, in order to understand them both and use them better, we must decouple them and tease out their differences and learn the benefits each brings to the table. Learn from this Top 10 list and apply the insights you gain from it. (more…)
“When you give recognition you don’t have to give a reward. But whenever you give a reward you must always give recognition.”

I know.
How dare I pronounce such heretic claims!
Many in the recognition industry parlay about what people “said” or what others have “seen” in one survey or another suggesting recognition improves employee engagement. (more…)