Get Solid Data Fluency for Strong Recognition Programs

Not sure how you did with learning a foreign language at high school, if you needed to do that. When I was trying to learn French growing up in England, it was a matter of rote grammar drills, writing out the different verb tenses, and very little conversational practice.

I cannot speak French today so can never claim to be fluent.

I also spent two years in my early twenties living in Belgium and gained some Flemish language skills. However, upon returning to Canada and many years absent with speaking Flemish, I have found out that if you don’t use a language, you lose it.

That’s why being fluent with the data gleaned from your recognition programs is such a necessary skill for you as a recognition manager or program administrator. If you don’t use it you’ll lose it.

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Why Senior Leaders in The Room Change Everything

Female business executive standing alone in boardroom

Whether it is a strategy meeting, planning meeting, or procurement meeting, there is something special that happens when you have your executive champion present in the room with the rest of your recognition committee.

Managing, administering, monitoring, and planning the day-to-day aspects of recognition practices and programs, requires constant vigilance, self-discipline, and persistence on your part with supporting recognition throughout the organization.

The reason you periodically want a senior leader in a recognition strategy or steering committee meeting, is because they can help you align recognition with the business strategy and give you the vision of where they see recognition supporting organizational strategic initiatives.

Consider some of the following benefits of having a senior leader in your meetings.

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Take Time To Find Out What Is Meaningful To People

Some people raise the concern that to expect their managers to recognize their employees is too much on top of everything else they are doing.

However, since it is employees or associates who provide the goods and services that produce satisfied customers, appreciating your people is the very least you can do.

What they need to do is to raise managers’ level of intrinsic motivation for recognizing, praising, and rewarding staff, so they can become proficient at giving recognition and willing to do so every chance they get.

One way for people to give better and more meaningful recognition is to first find out what is meaningful to each of their employees.

I will review with your key ways to teach and help supervisors and managers to practice this needed skill.

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Top 10 Unconventional Ways to Lead Your Recognition Initiatives

Now is a time for unconventional leadership and innovation with recognition and reward programs. Analytics and AI are blossoming in the HR technology world. We need these same tools in the recognition space. This requires a certain type of leader – an unconventional leader. Look out for people who demonstrate these Top 10 Unconventional Ways to Lead Your Recognition Initiatives. They’ll advance the cause of recognition into the future.

1. Unconventional leaders have courage to do the right thing. If a recognition and reward program hasn’t shown any benefit these leaders are prepared to shut it down. But they’ll also expect you to replace it with something better that will work.

2. Unconventional leaders demonstrate impeccable integrity. They’ll want inclusion and fairness with all programs, especially with rewards. They’ll advocate for the receptionist and janitor the same as they would for any senior executive.

3. Unconventional leaders are wise stewards over everything. They’re willing to invest funds and resources for recognition programs over the long term. No one will be expected to do more, or work longer, than is right and respectful of home needs.

4. Unconventional leaders are humble enough to be working for others. You’ll find great leaders are willing to go to bat for you and work with you. They’ll want a strong business case presented and clear rationale for the programs you want.

5. Unconventional leaders simply care for others. Recognition programs are about caring and appreciating others. Besides praise and acknowledgment, they’ll want care shown for the positive and tough things that happen to their employees.

6. Unconventional leaders take on challenges. Why not boldly declare that all employees will feel valued and appreciated for their contributions on the job. It may not be easy to do but they will enlist every company leader to make sure it happens.

7. Unconventional leaders ignore what everyone else is doing. If a majority of companies are using points-based reward programs that doesn’t mean these leaders will follow. They will create the best vision and processes right for their employees.

8. Unconventional leaders lead with leading indicators. Forget about lagging indicators like recognition program usage and participation statistics. These leaders are looking to measure whatever behaviors precede every recognition experience.

9. Unconventional leaders are always dependable. They will lead recognition by example. You can count on them to consistently use your recognition programs. And your employees will always be proud to receive a thank you card from them.

10. Unconventional leaders use persuasion for power. They will never usurp control over your managing of recognition and reward programs. Instead, they will gently steer you in a direction that eventually makes sense and that you fully adopt.

Previously published in Incentive Magazine by the author.