Setting up business rules in the design and program strategy stage for a new recognition program can very interesting. I often get asked what ratio to set up for the usage of their recognition to rewards in their programs.
My answer is always the same. It all depends.
The thing is the answer really depends on the industry you are in and the need for using rewards or not, and many other factors. For example, a major Silicon Valley technology company will have a significantly higher ratio of rewards to recognition expectation than would a healthcare organization in Texas.
Here are a few guidelines to follow that might help you.
My purpose for this post is to convince you to make some changes. Strive to build positive relationships on a regular basis with your employees. This is an essential practice to develop in order to improve the value of nonmonetary recognition.
When you have a positive relationship with your staff, you are creating a foundation on which to build employee recognition, employee engagement, and a complete employee experience. This positive relationship strength between a giver of recognition and the recipient helps to enhance the value of the recognition and show the authenticity of the recognition expressed.
I’m going to share with you some principles to apply in fostering a more positive relationship with your employees and those you work with.
Reluctance in giving people the recognition they deserve comes from a fear of being rejected, and lack of preparation with recognizing people, and not having the proper mindset or the skills to give recognition. Resistance is normal and to be expected.
If you have reluctance to recognize well deserving peers and staff, you might procrastinate and put off sending an ecard or calling them up to praise them. You might repeatedly over-prepare, such that what you should say or what you should write to express recognition doesn’t happen, and you put it off.
You may second guess yourself and anticipate how you think the recipient will react and respond to the recognition you give them.
If you continue to ignore your reluctance to recognize those around you, and those who report to you, you could see employee performance bottom out and potentially see staff leave to go work where they will feel better appreciated.
It seems not enough organizations hold their leaders and managers accountable for giving meaningful and effective recognition to their staff.
These same organizational leaders ask why responses to recognition questions on the last engagement survey did not turn out so well. It is as if it surprised them to see these low numbers. Surely, they would have expected these numbers if leaders regularly connected with their direct reports.
Their problem was they did not hold leaders and managers accountable for recognizing their employees.