Remember To Tell People When and When Not To Give Rewards

Recognition programs coupled with the use of rewards can challenge managers and employees, especially when you just launch a new program. 

It seems managers and employees alike are like kids in a candy store. With a myriad of good intentions, they lavish out rewards on everyone. And the reasons are often spotty at best.

Which is why you must always handle your rewards with care. 

This matter has come up for a couple of clients in the last few months, so it seemed fitting to bring it up here as well.

(more…)

How To Make Recognition Something To Be Accountable For

It seems not enough organizations hold their leaders and managers accountable for giving meaningful and effective recognition to their staff.

These same organizational leaders ask why responses to recognition questions on the last engagement survey did not turn out so well. It is as if it surprised them to see these low numbers. Surely, they would have expected these numbers if leaders regularly connected with their direct reports.

Their problem was they did not hold leaders and managers accountable for recognizing their employees.

(more…)