The best way to learn how to give amazing recognition to people that always hits the mark is to have someone show you how to do it. But it is a lot more than being shown what to do. Be an attentive observer of the intricacies that go into meaningful and effective recognition.
Observe people and look for the emotional imagery they manifest in recognizing colleagues. Describe what you think recipients are feeling based on their reactions to being recognized. At different times, you can stop and ask people how they felt about the recognition received.
Do you recall when you were first hired or promoted to the position of manager or director of a department? I know I do. It was about three decades ago now.
There were a lot of new tasks to perform. Many meetings to attend. Several HR functions to complete, such as submitting attendance reports for payroll. Reports of performance metrics to show productivity and efficiency.
Yet not one person instructed me on how to recognize the staff I now managed. Just recently, I was one of them. I had no clue about managing and leading people. I gave my best answers in the interview and they picked me.
Things I wish I knew about recognition as a first-time manager were some of the following.
And if you want to help leaders and staff learn how to give better recognition to one another, you just might have to change with those times. Especially when this comes to learning recognition skills.
According to a Quantum Workplace survey conducted in June 2021, there were 30 percent of employees who considered themselves hybrid employees—working from home and sometimes in the workplace. From this same survey, 35 percent of respondents reported working remotely.
How do these workplace challenges impact how to teach recognition skills? What should you be mindful of in these changing times?
They define an axiom as “a self-evident truth that requires no proof” in certain contexts (“your employees are your greatest asset; treat them that way.”)
They define a maxim as a wise saying (“pick a job you love, and you will never work a day in your life.”)
You can teach volumes with just a few words to get your recognition message across to people. And sometimes that is exactly what you need to teach people how to give Real Recognition™ the right way wherever they work.
Consider the following two business axioms and maxims.
All organizations struggle with gaining the proper usage of their online programs. It could be HR programs related to benefits or health and well-being, collaborative software tools, or online learning libraries and learning management systems.
Same goes for getting leaders and employees to access and use your recognition programs on a regular and frequent basis. And then when they do get on to your recognition portal, are they giving effective and meaningful recognition to one another?
They are the most valuable possessions in the world to the people who receive them.
Awards straddle between recognition and rewards in that they recognize an individual or team and may include a trophy and a reward. For what we will discuss here, they also provide a means to publicly honor the best of the best either through earned merit, length of service, or through an adjudication of a nomination.
People will dress up for award events. They may even take the day off to prepare. People look forward to awarding ceremonies for weeks ahead.
You should know by now that award presentations are a big deal and so you had better get them right. Here’s how to prepare to give an effective award presentation.