What To Do When Exit Interviews Tell You Tons About Recognition

There is an employee in your organization who just submitted their resignation to HR. They have graciously given a month’s notice before they start their new job.

Now it’s time to do some efficient offboarding following the blindsiding of this unexpected departure. One way to offboard an employee the right way is to invite them to take part in an exit interview. Your intent should be threefold. To learn why they are leaving, what we could have done to prevent this action, and support them in their new direction with an open door for them to always come back.

You will also glean some interesting information about how well valued and appreciated they felt on the job. As you compile and look through all the exit interview reports and the recommendations, your role is to gain a picture of your organization’s recognition efforts. 

Let’s look at the exit interview process and the insights on employee recognition you might gain. 

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What Are Some of the Most Important Recognition Practices To Use

Several years ago, Dr. Charles Scherbaum, our Chief Science Officer, and I assessed the various recognition behavioral practices associated with managers appraised as being great recognizers of staff.

We rounded up 40 behaviors that recognition experts in the field judged as being essential for managers to give meaningful and effective employee recognition.

I will give you insight into the top five behaviors that you need to encourage and reinforce happening in your organization. 

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Why It’s A Problem When You Say, “Oh, it was nothing.”

What if you have already learned how to give amazing recognition? You are a great observer of catching people doing things right. When you find someone and their actions merit recognition, you seem to express recognition just the right way.

And then, somehow, it all falls flat when the recipient of your recognition says something like, “Oh, it was nothing!”

Negating positive words of recognition from people is a problem. This is something you should stop. Follow these ideas to help limit this negativity. 

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Express Recognition Every Time You Give a Tangible Gift or Award

Sometimes, you and I can fail miserably when we give gifts or awards to people.  

You can have all the best intentions. You checked off everything on your planning checklists and you completed the event tasks. But still the gift or award just sits there. Flat. Meaningless. Non-communicative. 

Just like the service award gift that one recipient had dutifully selected from the online catalogue. Then, only to find it one day still in the original mailing package, plopped in the middle of their work desk. Not a word spoken. Deathly silence. 

Not exactly a meaningful anniversary.

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Don’t Forget to Repeat the Recognition One More Time

This is such an important recognition practice to get a handle on.

Neglect doing it at your own risk. Otherwise, you’ll lose out on your recognition of ever being memorable, meaningful, and motivational. 

What am I talking about? It’s my recommendation that you repeat your recognition one more time whenever necessary. I’ll explain the first time I heard of the problem.

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How To Make Your Recognition More Visible in the Hybrid Workplace

We live in a new work world that is more divided than ever before.

Some of us work in the office, on the plant floor, or out in the field. And then there are others who remain or alternate with, working from home. 

When was the last time you saw or heard a colleague being recognized? Is recognition front a centre in your organization? Are celebrations visible or hidden from view? 

Take stock and see if you can better accommodate the needs of employees in a hybrid workforce. Learn to make recognition more visible to everyone. 

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Simple Ways To Inspire People to Succeed at Work

It may be natural to recognize a person after they have done something extraordinary. But what about motivating someone before they begin a task?

That’s when a little inspiration might help. 

The word inspiration comes from “inspire”, the Latin roots which means to inflame or to blow in to. This is like blowing air over a low flame to make it grow and glow brighter. 

How do you replicate that with the people you work with? 

What does blowing inspiring air over a low flame of an idea look like in the workplace? 

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A Thank You Note That Generated The Biggest Raisin Cookies Ever

It is amazing when you look back at life. You can see root beginnings of getting into the professional field you ended up in.

Where did this interest in employee recognition begin for me? I often thought it was because of my experience in healthcare and seeing the poor effect of non-specific feedback with patients. 

Maybe it had its beginnings even further back. 

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Here Are A Few of The Benefits from Recognizing People

Managers are smart and observant people. When recognized properly, they know exactly what happens to themselves as well as their staff.

They’ve witnessed it time and time again.  

See if you haven’t seen the same kinds of benefits listed below from recognizing people where you work. 

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