Focus on people and their performance.
Your recognition program is a tool to help you to stop, notice people’s actions, and then recognize what they do and not just focus on the program. Some people think the recognition program is what’s important and use it like a candy machine. That attitude diminishes the real power of rewards and recognition. If you focus on your people you can validate their worth and the value of their great work. Use your recognition and reward programs to reinforce the good things they are doing.