Give people the big picture they need.
Sometimes you can’t see how your efforts are making a difference. This is the same for your employees too. Tell employees how their actions impact organizational objectives and customer satisfaction. It is equally important to recognize the small actions that make an impact. Often we are looking for the “huge” achievement to recognize people for. But the reality is that great achievements are often the result of a compilation of consistent, small, positive behaviours. Make the connection for people when giving your recognition.