Sometimes you have to plan recognition in.
Make time to get out and catch people doing things right and acknowledge them for what they are doing. Or simply follow through on email or verbal reports passed along to you of great performers and commend them right away. Create a network of recognition champions who become your recognition “field agents” helping you capture positive behaviours worthy of your immediate recognition. Put a small time block in your calendar, each day where possible, and pause and think who should be thanked or recognized that you might have missed. Great acts sometimes require a little planning.
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