Get Solid Data Fluency for Strong Recognition Programs

Not sure how you did with learning a foreign language at high school, if you needed to do that. When I was trying to learn French growing up in England, it was a matter of rote grammar drills, writing out the different verb tenses, and very little conversational practice.

I cannot speak French today so can never claim to be fluent.

I also spent two years in my early twenties living in Belgium and gained some Flemish language skills. However, upon returning to Canada and many years absent with speaking Flemish, I have found out that if you don’t use a language, you lose it.

That’s why being fluent with the data gleaned from your recognition programs is such a necessary skill for you as a recognition manager or program administrator. If you don’t use it you’ll lose it.

(more…)

How To Get the Low Down on Your Recognition Program Metrics

It is essential for you to know your recognition program data so you can understand how to use this data to leverage the results for elevating your performance and people metrics.

Too often I get asked about best practices in various aspects of recognition practices and programs. The problem is, whenever I see a best practice it likely took the professionals in that company 2 or 3 years to get where they are today.

For you to simply copy what they are doing right now immediately puts you behind the times the minute you start to do what they are doing.

So don’t compare yourself too closely with your competitors or other industry leaders.

I am going to take you on a reality check regarding your recognition program metrics. Then we’ll see what we can do with the numbers. (more…)

How To Solve HR’s Multi-Faceted Problems With Recognition

Does your CHRO or HR Manager seem overwhelmed?

Human Resources leaders are getting fatigued with all that is on their plates right now. They tend to get bogged down with all the administrative details versus the strategic work they want to do.

They’re expected to keep the talent acquisition pipeline filled, increase the engagement level of all employees, have the most attractive benefits and compensation packages, keep up with diversity and inclusion, and ensure everyone’ productive and performing well.

Where should HR prioritize?

HR needs to focus on the people side of the company and all actions that will add value to the business.

There is one tool, however, that will help you with both these areas.

It goes across all the functional responsibilities HR has to handle.

Are you ready? (more…)

What Makes Your Recognition Program A Success?

As a judge for Recognition Professionals International (RPI) Best Practices Award I have had the opportunity to evaluate with my colleagues 72 individual company nominations.

Each nomination requires companies to prove to the judges how they have effectively demonstrated each of RPI’s seven best practice standards, i.e.

  1. Recognition Strategy
  2. Management Responsibility
  3. Program Measurement
  4. Communication Plan
  5. Recognition Training
  6. Recognition Events and Celebrations
  7. Program Change and Flexibility

We score each submission on these standards and provide collective feedback for the owners of the programs to consider and incorporate into their programs and possibly future nominations.

With this perspective in mind let me address what makes a recognition program a success. (more…)

4 Quick Ways to Understand Analytics with Recognition

I am constantly researching information to better understand employee recognition and how I can better help you with these insights.

I recently stumbled upon some great information about analytics and how it applies to recognition and I want to summarize it for you. Nothing mathematical or statistics oriented – so don’t worry!

The information I found was from Gartner. They are an amazing information technology research and advisory company. Always be on the lookout for their reports, press releases, etc., for incredible findings and future trends.

I also found a great summary documents from Information Builders an analytics company in Spain. Don’t worry the information is in English!

If you’re like me I was never good at statistics and barely passed the course in my second year of university.

But when I found these descriptions of the different kinds of analytics it was so simple and understandable I just had to pass it along to you. (more…)