Beware of the Hidden Biases Around Employee Recognition

When was the last time you reviewed your recognition and reward program data to see if there is any tendency toward hidden biases?

A hidden—or implicit—bias is defined as a preference for, or against, a person, thing, or group, which is held at an unconscious level. This means you and I don’t even know our minds are holding onto this bias. In contrast, an overt—or explicit—bias is an attitude or prejudice which is very much endorsed at a conscious level.

For example, what is the proportion of recognition or reward recipients who are male versus female, with respect to your employee gender ratio? Are rewards given more often to one gender over another? Is there any general ratio between white and non-white employees? Do disabled staff equally merit and receive recognition and rewards for exemplary work?

Perhaps we all need to ask these kinds of question when identifying whether hidden biases exist in our recognition and reward practices and programs.

If there are certain principles that keep recognition and rewards open it is fairness and equity.

How well is your organization doing in this area?

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Make Sure You Eliminate Bias With Judging Awards

Most organizations have a formal awards program that is their “best-of-the-best” academy awards event. These formal award programs are truly the best performance ranking, or earned award, such as the top salesperson, or they are nomination based and selected by a judging committee.

Often the selected jurors are previous award recipients because they know the standard required to become an award winner.

But does using previous award winners as jurors who are peers of potential award candidates lead to bias in selecting winners? 

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How To Combat Bias With Recognition Giving

Is it possible that some of us, as supervisors, managers, or even as employees, are unknowingly biased in our approach to giving people recognition?

This leads to the whole issue of fairness. Fairness often comes up whenever people do not feel appreciated and valued for their contributions at work.

According to The Corporate Leavers Survey conducted in the United States by the Level Playing Field Institute, more than 2 million professionals and managers voluntarily leave their jobs each year due to perceived unfairness. This produces a turnover cost for U.S. employers of $64 billion annually.

Yet there are times we are not even aware we are biased.

What can you do to make sure all of your employees are not letting bias get in the way of acknowledging the great things going on at your company? How can you stop any perceived biases with recognition giving when you see it? (more…)