It is one thing to make quality or continuous improvements to your recognition and reward programs. But what about innovating them?
Some of you have probably heard of the design and consulting firm, IDEO, based in the U.S., and with offices in England, Germany, Japan, and China. They founded IDEO in Palo Alto, California, in 1991. They have over 700 staff and they use a design thinking approach to design products, services, environments, and digital experiences.
You could do this on your own or collaborate with your recognition program provider. Look at IDEO’s design process below and consider how you might apply it to your recognition programs.
If there is one thing I know from over 20+ years in the field of employee recognition, and that is that recognition programs always come equipped with their own set of problems.
You can guarantee whenever you introduce and implement an online recognition program that some challenges and issues will arise.
Hopefully, you will have others helping you administer your programs. However, even if you are the maverick, “Indiana Jones” of recognition programs, working solo on solving your challenges, the following suggestions should still help you. (more…)