Bad things can happen when you’re in the wrong place at the wrong time.
Take the scenario of a young man I knew in his twenties making a quick purchase of snack foods and a pop at the local convenience store in the suburbs of Detroit, Michigan. Another man walks in to the store. But this man’s intent is to rob the convenience store of cash from the till.
This second man’s weapon of choice was a screwdriver. He stabbed the young man in the head because he was in the way. The stabbing penetrated his skull and brain resulting in motor brain damage as far as walking and use of his arm. But now he could not talk.
All he could say were approximations of consonant-vowel sounds like, “ma”, “ba”, “do”, or “to”.
This young man’s horrific life experience led me to learn how to give more meaningful recognition expressions using “I” talk language. I’ll explain.
There are times when we probably do overkill on saying thank you a little too much.
Take, for example, Brian Crane’s daily Pickles comic strip which depicts a retired couple in their seventies. Earl and Opal Pickles, the main characters in the cartoon, reveal a social phenomena I’ve observed in the workplace as well as at home regarding receiving Thank You’s. (more…)
Remember those join-the-dot picture or coloring books your children had? Once they had drawn the lines between all the consecutive numbered dots…voila! A picture appeared before you that had been somewhat hidden from view.
It was a Saturday and I had our four children all to myself. We were planning to exit the house for a while. This would provide some welcome relief for my wife who was then bedbound with her last pregnancy.
The older children were scurrying around and independently putting on jackets and running shoes and heading for the van.
Our youngest, our 3 year-old daughter, repeatedly asked me for help with tying up her shoes. She quietly said, “Daddy, can you help me put on my shoes?” (more…)
When giving recognition to people our task is to make this act as memorable of an experience as possible. Unfortunately, it is the execution of the recognition giving that can kill the moment. We need to be thinking more about what the recipient would like to have happen. This month’s Top 10 tips will guide you in giving real, authentic recognition. (more…)
Almost 20 years ago, I got into the field of employee recognition after seeing too many employees feeling unappreciated and unvalued for their contributions.
Leaders, as well as employees, felt recognition was an expectation only from managers to employees – a top-down approach – whereas today we are more aware that everyone has a responsibility to appreciate one another. Recognition should be multi-directional and not just top-down.
What I saw back then were managers being told to go and give more recognition but no one was showing them how to do it. (more…)