The best words you use to express your recognition verbally or by text and writing will add greater meaning to your intended message.
David Hauser, an associate professor at Queen’s University, advises from his research on the semantic effect of word choice to “Simply be aware of the words that you use, because people will make inferences that might not match your intended meaning.”
He further highlights that, “It’s a matter of word choice. You might be better off finding the right word by looking at how most people speak rather than looking in a dictionary or thesaurus.”
I am not suggesting that you get all fancy with how you express recognition. But what is important is to realize that how you recognize people with your word choice can become even better than they are now.
For some people expressing appreciation and recognizing peers comes naturally. But there are a few people where telling others positive things about their actions is both awkward and an uncomfortable experience.
Teaching your employees how to give meaningful and effective recognition might take a longer time for some of your staff.
Bad things can happen when you’re in the wrong place at the wrong time.
Take the scenario of a young man I knew in his twenties making a quick purchase of snack foods and a pop at the local convenience store in the suburbs of Detroit, Michigan. Another man walks in to the store. But this man’s intent is to rob the convenience store of cash from the till.
This second man’s weapon of choice was a screwdriver. He stabbed the young man in the head because he was in the way. The stabbing penetrated his skull and brain resulting in motor brain damage as far as walking and use of his arm. But now he could not talk.
All he could say were approximations of consonant-vowel sounds like, “ma”, “ba”, “do”, or “to”.
This young man’s horrific life experience led me to learn how to give more meaningful recognition expressions using “I” talk language. I’ll explain.
There are times when we probably do overkill on saying thank you a little too much.
Take, for example, Brian Crane’s daily Pickles comic strip which depicts a retired couple in their seventies. Earl and Opal Pickles, the main characters in the cartoon, reveal a social phenomena I’ve observed in the workplace as well as at home regarding receiving Thank You’s. (more…)
Remember those join-the-dot picture or coloring books your children had? Once they had drawn the lines between all the consecutive numbered dots…voila! A picture appeared before you that had been somewhat hidden from view.
It was a Saturday and I had our four children all to myself. We were planning to exit the house for a while. This would provide some welcome relief for my wife who was then bedbound with her last pregnancy.
The older children were scurrying around and independently putting on jackets and running shoes and heading for the van.
Our youngest, our 3 year-old daughter, repeatedly asked me for help with tying up her shoes. She quietly said, “Daddy, can you help me put on my shoes?” (more…)
When giving recognition to people our task is to make this act as memorable of an experience as possible. Unfortunately, it is the execution of the recognition giving that can kill the moment. We need to be thinking more about what the recipient would like to have happen. This month’s Top 10 tips will guide you in giving real, authentic recognition. (more…)