Tag Archives: Compassion

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How To Support Staff With What’s Happening In Their Family

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You can choose your friends, but you can’t choose your family. And sometimes, family and the significant others in our lives play an enormous impact on how we perform on the job. 

One of the underlying needs of living the value of respect, is understanding what your employees are going through at home with significant others and immediate or extended family. Grasping the importance of this is in a person’s life can help lessen the negative factors and enhance the neat things happening positively. 

Let’s see how learning about an employee’s family, significant others… even pets, can help you support your employees and give better praise and recognition. 

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Should Care and Concern Fall Under Recognition?

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Is showing care and concern for our fellow employees an act of recognition or something completely different?

From my point of view, I have defined recognition as mostly an intangible expression of acknowledgement and valuing of an individual or team, for their positive behaviours, their personal effort, or contributions they have made.

By this definition, recognition occurs because:

(1)  Some positive action or specific positive behaviors have occurred by an employee on the job. 

(2)  You feel their actions merit you acknowledging and valuing them for who they are or what they do.

(3)  And, unlike rewards, you are not expecting the employee to do something in return just because you’ve recognized them.

So now, in response to a recent question asked of me, do you give recognition to people because they’ve experienced a positive life event or perhaps they’ve had some serious challenges?

Let’s examine this carefully.

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Why You Should Care More About Your People

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Here’s a fact: employees who feel more caring concern and love from their employer and colleagues perform better on the job. Now we’re not talking about romantic love here. This is all about respect, concern, and compassion, or what is being called companionate love.

Do you have policies and practices that promote compassion, caring, and concern, in time of need?

Consider what former Cisco CEO, John Chambers, expected from his staff. He wanted to be notified within 48 hours whenever a close family member of an employee passed away so he could make an appropriate response and action.

What do you do to show care and concern for your employees? (more…)