Tag Archives: Consequences

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What Do Leaders Have To Do With Recognition Programs?

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I conducted research a few years back on employee recognition across the public sector in North America, for both the U.S. and Canada. This Survey Findings of the Effectiveness of Employee Recognition in the Public Sector revealed some interesting insights on the role leaders have with recognition programs.

Nothing drives cultural practices better than exemplary leadership from the top. Managers who responded to the survey said that 93 percent of them reported senior leader involvement in recognition programs was very or extremely important. The large majority, or 75 percent, said they were extremely important.

As to the actual involvement of senior leaders, only 21 percent were very involved, with another 53 percent being somewhat involved. 

One could surmise leaders play an important role in recognition programs. Yet, what exactly can they do that makes such a tremendous difference? 

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How To Make Recognition Something To Be Accountable For

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It seems not enough organizations hold their leaders and managers accountable for giving meaningful and effective recognition to their staff.

These same organizational leaders ask why responses to recognition questions on the last engagement survey did not turn out so well. It is as if it surprised them to see these low numbers. Surely, they would have expected these numbers if leaders regularly connected with their direct reports.

Their problem was they did not hold leaders and managers accountable for recognizing their employees.

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