How to Effectively Emote When People Are Remote

In the ever-evolving nature of the modern workplace, you can have far less face-to-face encounters with your staff and peers than you would like to. This makes giving personal and meaningful recognition a little more challenging.

Employee recognition is a felt phenomenon to begin with, so it must be given with feeling.

I was recently asked how could we emote better in our dialogue and written feedback with people?

I will examine these two areas of verbal and written communication and share my recommendations. (more…)

Great Recognition Is All in the Eyes

Have you ever noticed how people respond to the different kinds of recognition you give to them?

That’s how I came across the observation that great recognition is all in the eyes.

I first noticed this phenomenon on a cross-Atlantic flight seated in first class at the request of a European client I was meeting with.

The flight attendant, who we will call Jane, made the usual courtesies of hanging up my jacket and providing me with a glass of juice before takeoff. (more…)