How To Use Leading Indicators to Boost Usage of Your Recognition Programs

Recognition program metrics are old news by the time you get them.

And that “old news” element makes these numbers from the past called lagging indicators. They are a lagging indicator because we observe these measures after, or lagging after, any change has occurred. 

These lagging indicators create a conflict for you as the recognition program owner. Outcome measures from your programs are easy to measure. But you can’t do much to change them once you get them. 

My recommendation is to supercharge your programs by using leading indicators as well. 

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Let Your Recognition Programs Tell You Everything You Need to Know

Online recognition programs are websites acting as a central platform for a variety of recognition and reward programs. They allow everyone in an organization to express their appreciation, say thanks to folks, and give recognition for the great things people do at work every day. 

Those with permission can also give people rewards, whether tangible, monetary, or experiential. You give rewards to people for going above and beyond normal work expectations and when excellent performance occurs. 

What can your recognition programs tell you that you’re not tapping into? 

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How To Set Up a Point-Based Reward Program

Many people have clicked on a previous version of this blog post wanting to learn how they should set up a point-based reward program. 

Unfortunately, some individuals and recognition and reward providers suggest certain ideas as being best practices so the client’s employees will consume more points. So, buyer beware and let’s learn some principles versus supposed best practices to guide you.

My goal is to provide you with objective information along with solid principles for you to make wise decisions by.  I will also give you some pros and cons for some options.

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Get Solid Data Fluency for Strong Recognition Programs

Not sure how you did with learning a foreign language at high school, if you needed to do that. When I was trying to learn French growing up in England, it was a matter of rote grammar drills, writing out the different verb tenses, and very little conversational practice.

I cannot speak French today so can never claim to be fluent.

I also spent two years in my early twenties living in Belgium and gained some Flemish language skills. However, upon returning to Canada and many years absent with speaking Flemish, I have found out that if you don’t use a language, you lose it.

That’s why being fluent with the data gleaned from your recognition programs is such a necessary skill for you as a recognition manager or program administrator. If you don’t use it you’ll lose it.

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Why All Your Recognition Programs Should Be in One Portal

I was recently asked what the benefits are of integrating all of your recognition programs under one recognition portal.

Consolidating or bundling your recognition programs together, allows for greater flexibility with giving better and more frequent recognition in multiple ways.

Let’s take a closer look at what happens when you house your recognition programs under one portal. (more…)

Taking a Good Look at the “V” Factors of Recognition Program Data

There’s one thing that online recognition programs can do for you over the regular, everyday interactive recognition practices.

Recognition programs produce data – lots of data.

And that’s why I want to highlight 3 factors around recognition data that all begin with the letter “V”.

Understanding them should help you see the benefit you can obtain from them if you’re not already drawing upon them. (more…)