People ask this question of me in a variety of ways.
But the bottom line is, managers, want to know when they should recognize a person or not.
They’re looking for a magic formula that will make their job easier. They want me to provide them with some kind of tool or process to know how to judge whether an action or behavior performed by an employee merits being recognized or not.
The big flag in the title question is the word “deserve”.
How can you deal with this question? (more…)