Your leadership team, and whoever your direct executive sponsor is, can really impact the success of your recognition programs.
For example, nearly one-quarter of respondents on a Gallup survey said the most memorable recognition comes from a high-level leader or CEO. Imagine what leaders could do if they encouraged everyone to get on board with using their organization’s recognition programs.
In a survey I conducted across the United States and Canada of managers in the public sector, they shared how participation of senior leaders was an important aspect of delivering effective employee recognition.
Examine your own organization and evaluate how leadership involvement with employee recognition plays out.
You typically have leaders who either (1) “get it” as far as understanding the importance of employee recognition and who support you, or (2) those who are totally out in left-field and even become detractors of recognition.
To give a small indication of this challenge, this year’s WorldatWork Trends in Employee Recognition Survey revealed the highest responded reason for not offering employee recognition programs, with 28 percent, was “no support from senior management”.
My own research in the public sector revealed 93 percent of managers stating senior management involvement with recognition was important, while the reality was only 21 percent were ever involved with recognition programs.
Frontline evidence from the same report showed 40 percent of managers and only 22 percent of individual contributors reported their peers were recognized on a monthly or more frequent basis.
Yet you are expected to receive direction from senior leaders on the course of action you’re to take with employee recognition when they might not understand the positive value of employee recognition.
As a manager or owner of employee recognition what are you supposed to do? (more…)