What Do Leaders Have To Do With Recognition Programs?

I conducted research a few years back on employee recognition across the public sector in North America, for both the U.S. and Canada. This Survey Findings of the Effectiveness of Employee Recognition in the Public Sector revealed some interesting insights on the role leaders have with recognition programs.

Nothing drives cultural practices better than exemplary leadership from the top. Managers who responded to the survey said that 93 percent of them reported senior leader involvement in recognition programs was very or extremely important. The large majority, or 75 percent, said they were extremely important.

As to the actual involvement of senior leaders, only 21 percent were very involved, with another 53 percent being somewhat involved. 

One could surmise leaders play an important role in recognition programs. Yet, what exactly can they do that makes such a tremendous difference? 

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How To Make Your Recognition Education Short and Sweet

People seem to want things smaller these days. We went from desktops to laptops. We moved from tablets to smartphones. Now we want smart wearables.

The same goes for education and learning. People moved from bite-size things you eat to bite-size things you view or read. We now apply this principle of “short and sweet,” to online learning and other resources for teaching people how to give meaningful and effective recognition.

This became clear to me when one of our clients wanted short and sweet content. Their communications team was engaged in providing managerial resources for learning and applying recognition practices and how to effectively use their online recognition programs.

I want to show you some short and sweet factors that were used to support this client’s initiatives along with some additional ideas.

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What Do You Work On First With Employee Recognition?

Lucky you! 

You are responsible for employee recognition in your organization. Whether that is a full-time position or a part-time add on to your other responsibilities, it’s hard to know exactly where to start. 

Recognition Professionals International advocates a holistic approach looking at seven best practice standards:

1.   Recognition Strategy

2.   Management Responsibility

3.   Program Measurement

4.   Communication Plan

5.   Recognition Training

6.   Events and Celebrations

7.   Program Change and Flexibility

Most of the standards above imply recognition programs.

But do you work on recognition programs first? Is there anything else you need to concentrate on? Let me propose another area to think about first.

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