You have
probably already seen it in your organization.
There are some
leaders—directors of departments or senior leadership team members—who not only
stand out for what their employees achieve, but who know are great recognizers
of their staff. Employees like and trust them and they produce top results
because of how they are treated by their leader.
Why is it that
great leaders are also great at recognizing people?
Is
showing care and concern for our fellow employees an act of recognition or
something completely different?
From
my point of view, I have defined recognition as mostly an
intangible expression of acknowledgement and valuing of an individual or team,
for their positive behaviours, their personal effort, or contributions they
have made.
By
this definition, recognition occurs because:
(1) Some positive action or specific
positive behaviors have occurred by an employee on the job.
(2) You feel their actions merit
you acknowledging and valuing them for who they are or what they do.
(3) And, unlike rewards, you are not
expecting the employee to do something in return just because you’ve recognized
them.
So
now, in response to a recent question asked of me, do you give recognition to
people because they’ve experienced a positive life event or perhaps they’ve had
some serious challenges?
Too often we see people and ask the question, “How are you?” without really stopping to listen to the response.
You must learn to ask the question, “How are you?” and not only listen for what people say, but also watch for how they say it and the non-verbal cues of their real feelings.
Follow along and learn how to show care and empathy to employees so that they are more likely to believe the genuineness of your expressed recognition and appreciation. (more…)
It was a Saturday and I had our four children all to myself. We were planning to exit the house for a while. This would provide some welcome relief for my wife who was then bedbound with her last pregnancy.
The older children were scurrying around and independently putting on jackets and running shoes and heading for the van.
Our youngest, our 3 year-old daughter, repeatedly asked me for help with tying up her shoes. She quietly said, “Daddy, can you help me put on my shoes?” (more…)