Many in the recognition industry parlay about what people “said,” or what others have “seen,” on one survey or another, suggesting to the world that recognition improves employee engagement.
Some consultancy firms indicate where recognition “occurs,” whatever that means, that organizations have better employee engagement as well as improved key performance metrics. Recognition industry vendors indicate how many managers or employees “say” recognition made so many things totally awesome, such as employee engagement.
But what “people say” on a survey is not exactly sufficient proof.
Keep the recognition happening for work from home staff.
Managers are dealing with more work from home employees than ever before. And the current COVID-19 pandemic is looking to keep employees working at home for the next foreseeable future. You must recognize and reward your employees better and you must also enhance the total employee experience, even at the home office. Follow these suggestions to make the work-life experience a better one for your staff.
What are they proud of? Chris Littlefield, founder of Beyond Thank You! suggests asking employees what they’re most proud of in the last six months. Listen carefully to what they say, and you will quickly learn what matters most to each employee.
Conduct a litmus test of home offices. Make one of your 1:1 meetings with each staff about working from home. What are they dealing with in working from home? How is the situation with family, children, and school? How can you help them?
Remove barriers. There are constraints in working from home like time issues, technology challenges, or a lack of communication. Take note of each concern and work on operationally and report back on progress with addressing them.
Use your recognition programs frequently. Go onto your online recognition programs daily and send positive messages. Celebrate people’s birthdays and work anniversaries. Acknowledge people for their help and the positive actions you see.
Create employee connection plans. Facilitate discussion in staff meetings on creating better connections. What internal processes must be improved? What is the preference for each employee? Some will be grateful for less connections. Find out.
Email only during office hours. Boundaries relieve employees from feeling compelled to respond to senders’ emails after hours. It allows staff to separate their work and their personal lives better especially since COVID-19 has affected things.
Flexible schedules and boundaries. Sticking to 9-to-5 schedules may no longer be realistic due to childcare/elder-care responsibilities. Be open minded to budgeting of work time while accommodating others’ time zones and time constraints.
Encouraging peak productivity. If staff are not used to working from home their productivity may wane. Invite staff to identify their peak performance hours and prioritize important tasks during these times and make time slots interruption free.
Virtually socialize. Create the chance for staff to connect and socialize informally while remote. This can be done through scheduled happy hours or at lunch and learns. This is especially helpful when staff cross multiple locations and time zones.
Offer online learning. Career development shouldn’t stop because people work from home. Draw upon industry and professional certification programs. Have Learning & Development advertise existing resources. Offer to cover learning costs.
Roy is no longer writing new content for this site (he has retired!), but you can subscribe to Engage2Excel’s blog as Engage2Excel will be taking Roy’s place writing about similar topics on employee recognition and retention, leadership and strategy.
WorldatWork surveyed their members and found that the average organization uses eight separate recognition programs. That’s a lot!
However, what they don’t state is how well people use those recognition programs, either by leaders or by their employees. The secret to using these programs properly is to help your leaders better understand the value and importance of employee recognition.
How can you get your leaders on board, and what do they first need to know about employee recognition?
It seems there
is a massive absence of recognition in the workplace.
In fact, you can
call this absence a recognition famine because there is an extreme scarcity of
people acknowledging, praising, and appreciating one another.
Organization has long stated that 67% of employees report not being recognized
for doing good work in the last seven days.
healthcare organization I was consulting for I broke the frequency of
recognition down in finer detail.
How often we
receive recognition can be as important as how and who gives the recognition. I
asked these healthcare employees how often they received recognition or
praise from their immediate supervisor or manager for the work they do. The
statement ended with “at least” and then the time frame statements of daily,
weekly, monthly, quarterly, annually, or not at all.
Only 11% of
these healthcare employees stated they received recognition on a weekly basis,
so well below the Gallup average of 33%. Another 33% indicated managers
had recognized them within a month. But there was nearly another
third of the employees who said managers never recognized them at all.
This is a crime.
Let me give you
some ideas for stemming the recognition famine that might happen where you