Employees Want to See and Have The Presence of Their Leaders

Many of us have worked solely from home during the pandemic. Organizational leaders are now working hard to get people back to the office and plant floors. And some organizations are trialling a hybrid approach of working so many days at work and the balance from home.

However, in all this array of work arrangements, one thing has emerged that was not expected. Employees missed seeing their senior and executive leaders. Nearly 30% of employees during recent focus groups at a healthcare organization suggested leadership presence as one way they could improve employee recognition. Sometimes, the absence of senior leaders has taken a negative toll.

What are you doing to address leaders who appear to be missing in action?

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What Makes a Leader a Natural at Recognizing Staff?

What makes certain leaders such outstanding individuals at giving exceptional recognition to the staff they oversee? 

I am going to examine some of the essential qualities that make leaders a natural at recognizing employees meaningfully. 

Look at these various attributes and see how you stack up. And, you might have to assist your senior leaders in developing these same skills, and make them remarkable recognizers, too.

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What a Difference Leaders Make To Your Recognition Program Success

Your leadership team, and whoever your direct executive sponsor is, can really impact the success of your recognition programs.

For example, nearly one-quarter of respondents on a Gallup survey said the most memorable recognition comes from a high-level leader or CEO. Imagine what leaders could do if they encouraged everyone to get on board with using their organization’s recognition programs. 

In a survey I conducted across the United States and Canada of managers in the public sector, they shared how participation of senior leaders was an important aspect of delivering effective employee recognition. 

Examine your own organization and evaluate how leadership involvement with employee recognition plays out. 

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How Do You Think I Am Doing At Recognizing People?

There are lots of studies done revealing how leaders are doing with giving meaningful and effective recognition to their employees. 

The Canadian firm, Psychometrics, found in their Study of Employee Engagement in the Canadian Workplace that 58 percent of employees say leaders giving more recognition would improve employee engagement. 

In my research with the Survey Findings of Employee Recognition in the Public Sector, managers who responded, overwhelmingly stated that senior leader involvement with employee recognition was very or extremely important (93 percent). However, the reality reveals only 21 percent of leaders are very involved, a sign that people who make the organizations run are not seen as important or valued. 

Gallup research shows nearly one-quarter of employees said the most memorable recognition comes from a high-level leader or CEO. They suggest that employees will always remember personal feedback from the CEO. When a high-ranking leader takes time to show appreciation, it can yield a positive impression for an employee that could last a lifetime. In fact, acknowledgment from a CEO could become a career highlight.

What we are seeing is the need for senior leaders to become better at giving recognition. Let’s explore some ways for getting there. 

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What It Means To Be An Executive Sponsor of Recognition

If you want to get recognition strategically connected to your organization’s business plan, then you are going to need an executive sponsor. Having an executive sponsor is your key to getting recognition on the senior leadership table and raising the profile and impact of employee recognition throughout the organization. 

But what exactly does an Executive Sponsor do? 

Learn about their role, and how they can help you give the boost you need for employee recognition. 

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Why You Need To Know Your Leader’s Perception of Recognition

Talking to employees versus talking to your leaders can yield a completely different viewpoint about what everyone thinks about employee recognition.

When Leigh Branham was researching for his book, The 7 Hidden Reasons Employee Leave, he learned that 89 percent of bosses believed their employees quit their jobs because they wanted more money. But when they talked to employees, only 12 percent of them stated they would leave an organization for more money.

Now, what about recognition? How do your senior leaders perceive employee recognition? The answer to this question determines the success or challenges you face with managing employee recognition initiatives in your organization.

That is why if you don’t know your leader’s perception about employee recognition you had better find out soon.

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Can’t You See The Need for Investing in Recognition?

You’ve got your recognition strategy and plan written up and ready. The budget is prepared and your finance people have reviewed it. Primary stakeholders were consulted on their specific needs. Any relevant concerns have been addressed. You have the support of most of your leaders.

You present everything to your file leader. Zapp!

No go! Not approved!!

He or she doesn’t see the value of spending money on employee recognition. They view recognition as an expense along with compensation and benefits. There’s no urgency in their mind to invest in recognition.

Those of you responsible for employee recognition will likely have to deal with such a leader at some point in time. They just don’t “get it” as far as recognition is concerned. Yet, you know that wise leaders always invest in growing and developing people.

What can you do to prepare yourself for such a leader? How do you anticipate any potential rejection points towards recognition initiatives? (more…)