How To Use Leading Indicators to Boost Usage of Your Recognition Programs

Recognition program metrics are old news by the time you get them.

And that “old news” element makes these numbers from the past called lagging indicators. They are a lagging indicator because we observe these measures after, or lagging after, any change has occurred. 

These lagging indicators create a conflict for you as the recognition program owner. Outcome measures from your programs are easy to measure. But you can’t do much to change them once you get them. 

My recommendation is to supercharge your programs by using leading indicators as well. 

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The Most Important Thing You Need To Make Recognition Happen

Most recognition strategies and plans for recognition depend on moving the bar on whatever metrics you have for program usage and employee perception of recognition. 

The gap analysis of where your recognition status is today and where you want it to be tomorrow relies on the program metrics you have. The challenging part about program usage metrics is that they are all lagging indicator measures.  

Lagging indicators do just that, they lag behind on indicating whether you achieved the results you wanted. By the time you get the output measures on a program, it’s hard to do anything about them that will make a future change.

Is there anything you can really do that can change this? Is there one important thing you can do that will make recognition happen?

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This Is How You Stop Making Recognition So Hard

Too many people at work don’t feel appreciated for their contributions or anything they do and that’s not right!

So they have days like Employee Appreciation Day with the hope that with a few events, refreshments and decorations you can make things better.

Employee Appreciation Day has been around since 1995 but we still can’t seem to get this recognition stuff happening the right way. (more…)