How To Use SMS To Remind People To Give Recognition

Do your employees feel valued and appreciated for their work contributions? If not, is it because recognition is not top of mind for your leaders and managers? What if you could remind your leaders and managers to recognize more often? Are there ways that technology can help? 

There is a way to nudge your leaders and managers into giving more frequent and better day-to-day recognition to their direct reports, and others. You can create triggers for your leaders and managers to give more meaningful and consistent recognition to people. This will guarantee affecting the overall employee experience and improve performance, too.  

How do you do this? Listen up!

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People Are Watching To See How You Recognize Others

Employees know if you are an exemplary leader at giving recognition. 

They even tally up in their minds who you have recognized and who you haven’t. You’ll find there is a collective psyche that calculates if you have a positive or negative relationship strength with your employees or not. 

The quality and level of this relationship strength affects how recipients and peers perceive the recognition. 

Are people watching how you recognize employees? What would their observations say about the recognition you give to people? How do you measure up in the eyes of your employees? 

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How To Hold People Accountable for Giving Better Recognition

Holding people accountable for giving effective and meaningful recognition brings together something good—recognition—with something uncomfortable, like, accountability.

It takes courage to deal with the conflict of holding people accountable. And courage is exactly what good management requires.

Follow these accountability steps to move the dial on recognition giving.

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Beware of the Hidden Biases Around Employee Recognition

When was the last time you reviewed your recognition and reward program data to see if there is any tendency toward hidden biases?

A hidden—or implicit—bias is defined as a preference for, or against, a person, thing, or group, which is held at an unconscious level. This means you and I don’t even know our minds are holding onto this bias. In contrast, an overt—or explicit—bias is an attitude or prejudice which is very much endorsed at a conscious level.

For example, what is the proportion of recognition or reward recipients who are male versus female, with respect to your employee gender ratio? Are rewards given more often to one gender over another? Is there any general ratio between white and non-white employees? Do disabled staff equally merit and receive recognition and rewards for exemplary work?

Perhaps we all need to ask these kinds of question when identifying whether hidden biases exist in our recognition and reward practices and programs.

If there are certain principles that keep recognition and rewards open it is fairness and equity.

How well is your organization doing in this area?

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How Do You Know When to Recognize or Reward Someone?

The question of when to recognize a person, or whether what they have done merits being rewarded, is a common issue especially for managers.

I believe you must start with defining what you mean by recognition and what rewards are first. Once there is agreement throughout the organization on these two definitions, you will be in much better shape to guide and prescribe when to use each of them appropriately.

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How to Deal with Managers Who Don’t See a Need to Change

We’ve all seen them in action. Some of us even report to one.

These are the managers who don’t seem to want to change their behavior. In our recognition scenario, these are the managers who don’t recognize their direct reports, let alone anyone else working around them.

How are you supposed to get a manager like this to change? 

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Why Are You Working So Hard on Recognition?

Each organization has at least one person in their midst who doesn’t get it with employee recognition.

Which is why when I was in a meeting this week with several representatives from an organization I am working with, someone boldly asked me a question related to a person who is likely a non-recognizer. This courageous individual asked, how do you respond to people who ask, “Why are you working so hard on recognition?”

They are asking how do you address naysayers in an organization. They want to know how they should stand up to these types of people and substantiate the merit of the time and effort they are putting into the cause of improving employee recognition.

How do should you respond to someone like this who is negative, opinionated, and sometimes even derails your efforts to make recognition happen in your organization?

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What Employees Think of Recognition From Their Leaders

You and I know that there are many employees who are not getting recognized enough. 

To give people the right recognition, it would also be helpful to know the best person to make this happen. Who do your employees prefer most to be recognized by? Is it by your leaders, by their immediate supervisor or manager, or by their peers?

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What Will You Do For National Employee Appreciation Day?

Yep. It’s that time again,

Some organizations will go all out. They’ll have their senior leaders serve up a pancake and sausage breakfast or other preferred food items. Perhaps the cafeteria has free items to offer employees that day which are paid for by the company. Others will encourage managers and supervisors to be vigilant in taking time out for coffee, doughnuts, and treats. Or perhaps everyone chips in to a potluck to share or brings a side dish for a company/department barbecue.

The first Friday of March is upon us. This Friday is considered one of those nationally declared calendar event days called National Employee Appreciation Day. It is not a day off work but one to remember the importance of appreciating employees and recognizing them for what they do.

What will you do in your organization for National Employee Appreciation Day?

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Top 10 Solutions to Typical Recognition Program Problems

Whenever technology is involved there will always be bugs and glitches that get in the way. Likewise with recognition and reward programs. However, for the most part, the biggest problem with recognition programs is not technology. It is the people factor and how recognition programs are used. Consider these Top 10 Solutions to Typical Recognition Program Problems to help you out. (more…)