Please Show Me How To Recognize People the Right Way

The best way to learn how to give amazing recognition to people that always hits the mark is to have someone show you how to do it. But it is a lot more than being shown what to do. Be an attentive observer of the intricacies that go into meaningful and effective recognition. 

Observe people and look for the emotional imagery they manifest in recognizing colleagues. Describe what you think recipients are feeling based on their reactions to being recognized. At different times, you can stop and ask people how they felt about the recognition received. 

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Why Your Recognition Training Is Likely Failing

Have you tried to train your people on how to give better recognition and it didn’t work? Were you able to measure the transfer of learning back to the job? What was the business impact of the recognition education delivered? Have employees reported improved recognition?

There are many reasons why educating and training managers and employees on recognition giving can fail. Authors and education experts, Tim Mooney and Robert O. Brinkerhoff, suggest bold actions for achieving business results in their book, Courageous Training. They provide a useful list of eleven possible causes for training failure.

I will unpack each one of these causes and then discuss how it relates specifically to employee recognition training. I want you to overcome the typical problems associated with training people effective recognition skills. (more…)

Do You Want to Build a Leader?

Discovering what it really takes to make a leader in today’s workplace

Funny snowmen against Swiss Alps

With humble apologies in advance for drawing on that memorable song title from the movie soundtrack, Frozen, but “do you want to build a leader?” At the same time it begs an answer to the question on how do you really build leaders in today’s global workplace? (more…)