How Do You Know What and When To Reward

One of the questions I am often asked when it comes to rewards is what to reward people with as well as when are you supposed to give those rewards.

It’s important to remember that rewards can be tangible, monetary, or experiential in nature. This opens the door to all kinds of creative options and ideas for what to give to people or give them access to choose.

And broadly you give rewards to individuals or teams whenever they reach pre-set goals, a significant achievement, or a special service was performed.

Now let’s dig a little deeper so you can better understand these elements.

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If You Want To Give More Recognition, First Figure Out Why

I have seen where after a poor performance on the recognition measures of a recent employee engagement survey that the CEO tells all the leaders and managers to go out there and give more recognition to people.

You can probably guess why the senior leader asked them to do that. The reason was to improve the recognition scores on the next engagement survey.

This mandate from on high doesn’t work.

Giving more recognition to the people you work with for the sake of the numbers is not why you want to recognize others more.

It is not about numbers and measuring the occurrence of recognition. It is about giving recognition more purposefully.

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How To Set Your New Year Goals for Employee Recognition

You are probably in the midst of creating your goals and plans for your recognition programs and practices for next year.

Likely, you will need to submit your goals and plan to a senior leader you report to for endorsement before ploughing ahead.

Make sure you include the following suggestions as you strategize your recognition plans. (more…)

How To Get the Low Down on Your Recognition Program Metrics

It is essential for you to know your recognition program data so you can understand how to use this data to leverage the results for elevating your performance and people metrics.

Too often I get asked about best practices in various aspects of recognition practices and programs. The problem is, whenever I see a best practice it likely took the professionals in that company 2 or 3 years to get where they are today.

For you to simply copy what they are doing right now immediately puts you behind the times the minute you start to do what they are doing.

So don’t compare yourself too closely with your competitors or other industry leaders.

I am going to take you on a reality check regarding your recognition program metrics. Then we’ll see what we can do with the numbers. (more…)

4 Quick Ways to Understand Analytics with Recognition

I am constantly researching information to better understand employee recognition and how I can better help you with these insights.

I recently stumbled upon some great information about analytics and how it applies to recognition and I want to summarize it for you. Nothing mathematical or statistics oriented – so don’t worry!

The information I found was from Gartner. They are an amazing information technology research and advisory company. Always be on the lookout for their reports, press releases, etc., for incredible findings and future trends.

I also found a great summary documents from Information Builders an analytics company in Spain. Don’t worry the information is in English!

If you’re like me I was never good at statistics and barely passed the course in my second year of university.

But when I found these descriptions of the different kinds of analytics it was so simple and understandable I just had to pass it along to you. (more…)

Top 10 Mistakes in Designing a Rewards Program

Setting up and implementing a rewards program doesn’t necessarily lead to instant success unless it’s done the right way.

Below are the Top 10 Mistakes leaders, recognition administrators and practitioners can sometimes make when designing and implementing the various employee rewards programs in their companies.

Are you ready? (more…)

How To Grow Healthy Decentralized Recognition Programs

Recently I was asked, how do you create an effective rewards [and recognition] program in a decentralized organization?

I am going to share my thoughts on what it takes to grow healthy decentralized recognition programs.

Think of your recognition platform as a magnificent oak tree that will likely grow eighty feet tall and spread out over eighty feet as well. Your recognition platform should cover your entire organization. (more…)

Beware of The Dark Side of Rewards

We were all shocked to hear how thousands of Wells Fargo employees opened up millions of fake accounts.

Were rewards a factor in the rampant unethical practices of these employees?

Rewards have their place but they must be used with great care.

Let’s take a look at what happened at Wells Fargo and see what we can learn from this case. (more…)

Top 10 Ways to Make Incentives More Effective

Simple strategies for maximizing use of incentives

Getting your head around using incentives the best way possible is not an easy task. To obtain maximum impact on performance while keeping incentives meaningful to the players involved, requires skill, strategy and systematic trial and error. It is a combination of both behavioral science and pure economics. Consider these Top 10 Ways for making your incentives more effective. (more…)