Tag Archives: Negative Reinforcement

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Why It’s A Problem When You Say, “Oh, it was nothing.”

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What if you have already learned how to give amazing recognition? You are a great observer of catching people doing things right. When you find someone and their actions merit recognition, you seem to express recognition just the right way.

And then, somehow, it all falls flat when the recipient of your recognition says something like, “Oh, it was nothing!”

Negating positive words of recognition from people is a problem. This is something you should stop. Follow these ideas to help limit this negativity. 

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What Do You Do When You’ve Been Recognized?

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Take note for a week of the various ways people react after you or others give them recognition, whether in private or in public. It might surprise you the images you capture and the verbal responses you hear.

You might express the recognition face-to-face, remotely through video conferencing applications; in a written email, ecard or paper card; or through text based, audio- or video-messaged greeting on your organization’s recognition programs.  

But how does the recipient respond? 

Many people are uncomfortable being recognized. When you’ve been recognized what do you do? How accepting are you of the recognition? 

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Learn To Receive Thanks and Recognition the Right Way

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Employees, on average, are not recognized as frequently as they would like to be according to Gallup.

So when you’re being acknowledged for something, don’t negate the very recognition you do receive by giving some weak or negative comeback comment.

You’ve likely heard the following scenarios around you. You might even have fallen into the trap of doing them too.

Someone thanks you for great work you did earlier in the day.

“Thanks so much for the quick turnaround with getting ABC Company’s shipment out the door. I know the ABC general manager will be singing our praises tomorrow because of this.”

But you end up giving a weak reply like one of the following:

“That’s all right.”

 “Don’t mention it.”

“Not at all.”

“It was nothing.” (more…)