Vineet Nayar, an Indian business executive and former Chief Executive Officer of HCL Technologies, is the author of the critically acclaimed management book Employees First, Customers Second.
Nayar says that employees are the clear differentiator in the value zone for helping organizations grow faster and be more competitive. He further states that the business of leaders and management is to enthuse, encourage, and enable employees to continue creating this differentiating value for their customers.
Great leaders already know the power of employee recognition. But not everyone is like Vineet Nayar.
However, what all leaders want to know about recognition is four major points about the programs and practices that you are overseeing.(more…)