Analytics is the science of logical analysis.
Analytics with employee recognition programs use recognition program output metrics, or usage data, and apply mathematical equations, statistical analysis, and computer software to paint a picture of what is going on.
However, different levels of analysis produce a different image and insights. The deeper you go with analytics, the more understanding you gain and the better action you can take.
Consider the following observations.
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As a judge for Recognition Professionals International (RPI) Best Practices Award I have had the opportunity to evaluate with my colleagues 72 individual company nominations.
Each nomination requires companies to prove to the judges how they have effectively demonstrated each of RPI’s seven best practice standards, i.e.
We score each submission on these standards and provide collective feedback for the owners of the programs to consider and incorporate into their programs and possibly future nominations.
With this perspective in mind let me address what makes a recognition program a success. (more…)