Ben Feldman was a successful insurance salesperson back in the 1940s. When asked how he achieved his repeated multimillion-dollar sales year after year, he said, “If you’ve got a problem, make it a procedure and it won’t be a problem anymore.”
It is the same with improving your recognition programs. You first have to put some procedures in place, then you won’t have any more problems with your recognition and reward programs.
The key to consistently improving your recognition programs is to follow a quality improvement process, like the following.
Lots of companies think their recognition programs are the very best. Many that I have seen are truly pretty amazing and exemplary. A few think of themselves a little better than they really are. But at least they’re trying.
Since judging the best practices nominations submitted to Recognition Professionals International for the past 11-years, I have seen the overview of nearly a hundred or so recognition programs. Based on the criteria that I had a hand in developing, the other judges and I score each nomination, and also provide helpful, written feedback on their programs.
Often, those who submit their nomination the first time receive a best in class award covering a few of the seven best practice standards. They usually act on the judges’ feedback and resubmit the following year. If companies carry out the recommendations that judges suggested they typically raise the bar and can merit earning the best practices overall award.
How good do you think your recognition programs are? If you submitted a best practices award nomination for your company, would you measure up?
Take a look at RPI’s seven best practice standards below and assess where you think you would stack up on a seven or 10 point scale. (more…)
Do you think your company’s recognition programs could merit winning Recognition Professionals International’s (RPI) Overall Best Practice Award?
I’m going to let you in on a secret of what it takes to win this award.
I have been on the judges’ committee for RPI’s Best Practice Awards for the past 11 years. We’ve seen over 70 organizations submit written nominations to vie for the Overall Best Practice Award. Those companies that submit nominations benefit from receiving the judges’ written feedback on strengths and areas needing improvement, along with quantified scores for each of the standard criteria they’ve been judged on.
Last year I had the opportunity to assist one of our clients, RBC Financial Group, with writing up their nomination form for consideration of the Best Practice Award. I am very pleased to say they actually won the Overall Best Practice Award. Naturally, I had to recuse myself from judging their nomination.
That’s why I know what it takes to be a Best Practice Award winner. (more…)