What Makes Recognition Different From Appreciation?

A subscriber of our Authentic Recognition blog suggested I should write about the difference between recognition (more related to work) versus appreciation (more related to the person).

I asked them why this topic was important right now. It seems their organization uses the Gallup Organization’s Q12 engagement survey every two years. In the past year they focused on the recognition specific question/statement #4, “In the last seven days, I have received recognition or praise for doing good work”. 

Her research, like many of us have found, led her to see that “recognition in the workplace” has so many meanings.

She wisely observes that “people fundamentally want to be ‘understood and cared for’ or ‘appreciated’ and would prefer that over ‘recognition’”

She asked for my thoughts on the differences between recognition and appreciation.  Apparently, her organization will likely continue with using recognition. However, she wonders if more time should be spent on appreciation instead of recognition in order to improve the Gallup survey scores.

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What’s Your Intention When You Recognize Someone?

Do you ever wonder why some employees just don’t feel appreciated for all the great things they are doing?

Perhaps it is because the expressions of recognition they receive are not done with meaningful intent.

You know…we’ve all heard the generic and routine phrases of, “Good job!” or “Well done!” spouted out like automatic speech around us.

I picked up on this idea of “intent” the one day when my wife and I gave our car a hand wash in our driveway. She was spraying the car down before we soaped it up. (more…)

Why Recognize Them When They’re Just Doing Their Job?

One of the standard complaints against recognition that some people make, is if people are doing their jobs, why do you need to recognize them?

A good friend of mine likens this to someone saying, “I love you!” to their partner when they propose to them and then never saying it again. When the partner desperately asks after a year together, “How come you never say how much you love me anymore?” the response is simply, “I told you when I first proposed. Why do I have to say it again?”

It get’s worse when the diehard cynics in the room confront the need for employee recognition by saying things like, “We pay them well enough, what more do they want?”

Yet, for many people, though not everyone, there is an inherent need to feel that they’re making a difference. They want to know that their contributions are valued and appreciated by others.

I am going to tackle this question the best way I can by painting a picture and letting you decide.

Remember the question: Should you be recognizing people when they are “just doing their job?” (more…)

How to Develop Trust for Authentic Recognition

What it takes to be authentic with recognition giving

How do you really create authentic, or “real”, recognition?

Managers and employees alike are always concerned with what “others” are thinking when they attempt to give positive feedback to a fellow worker.

The secret behind giving Authentic Recognition is building trust first. That way the giving of recognition is always perceived and received correctly as it was intended. (more…)