How To Support Staff With What’s Happening In Their Family

You can choose your friends, but you can’t choose your family. And sometimes, family and the significant others in our lives play an enormous impact on how we perform on the job. 

One of the underlying needs of living the value of respect, is understanding what your employees are going through at home with significant others and immediate or extended family. Grasping the importance of this is in a person’s life can help lessen the negative factors and enhance the neat things happening positively. 

Let’s see how learning about an employee’s family, significant others… even pets, can help you support your employees and give better praise and recognition. 

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How To Stay Connected with Your Employees

It’s being expected with more employees working from home because of the COVID-19 pandemic that some folks are losing their usual connection with leaders, managers, and peers.

What can you do to stay better connected with all of your employees? 

Consider these suggestions if you haven’t already done so.

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Why You Have To Convince Leaders About Recognition

In your role, as a leader or administrator of employee recognition programs and practices, you will often find yourself having to convince, and influence leaders, on recognition programs, budgets, and strategizing recognition.

Human resource leaders, as well as recognition professionals, have not necessarily helped the recognition cause along the way.

For too long, recognition professionals have been relegated to the position of party planners and balloon-blower-uppers, which instilled a negative perception of our role. Senior leaders often see recognition as just trinkets and trash, primarily because of the limited budgets they’ve allocated to recognition, which limits what is available for you to spend. Then there’s the persistent argument, that career milestone recognition is a waste of money because these programs don’t move performance and there’s no ROI from them.

How can you overcome these negative stereotypes? What can you do to convince your senior leaders otherwise? (more…)

How To Get Your Managers Consistently Giving Recognition

Getting managers to consistently give meaning, memorable, and motivational recognition is going to take time and a desire for them to want to improve.

Leave those managers alone who say they don’t want to change. For them, it is a matter of looking at their engagement, performance, and retention results. Then their manager can hold them accountable for having to improve when their performance reviews are conducted.

Your time can be better spent helping those who want to improve and show them how to become better recognizers. (more…)

Be Careful With The Compliments You Give People

A whole year has gone by and it’s March 1st again. I want to wish you a happy World Compliment Day.

Our friend, Hans Poortvliet, from the Netherlands, helped create this special day. He wanted to build awareness of the importance of complimenting people. That was 16 years ago when he started National Compliment Day. Now, the concept has spread so fast it has become an international event just a few years later.

A compliment, according to the Oxford Dictionary, is simply “a polite expression of praise or admiration.”

A compliment might also include a personal commendation, or even a formal act or demonstration of civility, respect, or regard for someone. (more…)

How to Effectively Emote When People Are Remote

In the ever-evolving nature of the modern workplace, you can have far less face-to-face encounters with your staff and peers than you would like to. This makes giving personal and meaningful recognition a little more challenging.

Employee recognition is a felt phenomenon to begin with, so it must be given with feeling.

I was recently asked how could we emote better in our dialogue and written feedback with people?

I will examine these two areas of verbal and written communication and share my recommendations. (more…)

Why Time Is An Excuse For Not Giving Recognition

I promise this will not surprise you.

From my learning sessions and surveys, the number one reason people give me for not giving recognition to peers, employees and managers is “time”.

I’ve confirmed this explanation from managers across North America, Europe, Middle East and India. Managers in thirteen countries in total all claim they don’t have time to recognize one another.

But is that the real reason? What’s stopping those you work with, and maybe even yourself, from recognizing the people where you work?

I don’t think time is the reason. (more…)

Make Sure You Care Before Giving Recognition

Too often we see people and ask the question, “How are you?” without really stopping to listen to the response.

You must learn to ask the question, “How are you?” and not only listen for what people say, but also watch for how they say it and the non-verbal cues of their real feelings.

Follow along and learn how to show care and empathy to employees so that they are more likely to believe the genuineness of your expressed recognition and appreciation. (more…)

5 Things Your Boss Needs To Know About Recognition

Each manager, supervisor, or business owner comes with their own unique set of interpersonal skills, along with strengths and weaknesses. This is especially so when it comes to giving meaningful and effective recognition.

You’ve likely had a boss or two who understood the importance of acknowledging your work. You had a positive relationship with them. Work seemed to go well and you felt engaged. You knew you were making a positive difference.

Not So Good Managers

Then again, you’ve probably bumped into at least one or two supervisors or had managers along your career path who plain didn’t get it. (more…)

Why Recognition Starts from the Top

ABC Company initiated new recognition programs over a year ago but somehow managers and employees are just not engaging with them. Participation rates are low and there is not much traction yet.

A major healthcare organization knows recognition is very low from reports of the latest employee engagement survey. Trying to get managers to find time to acknowledge their staff has been a real mindset challenge.

In both scenarios senior leadership was weak in leading the way with personally giving recognition and encouraging others to do so.

I will show you how you can get leaders at the top to lead the way with recognition giving. (more…)