Great Recognition Is All in the Eyes

Becoming aware of how people react to our recognition

Have you ever noticed how people respond to the different kinds of recognition you give to them?

That’s how I came across the observation that great recognition is all in the eyes.

I first noticed this phenomenon on a cross-Atlantic flight seated in first class at the request of a European client I was meeting with.

The flight attendant, who we will call Jane, made the usual courtesies of hanging up my jacket and providing me with a glass of juice before takeoff. (more…)