Never Mix Agendas With Your Recognition Strategy

Years ago when I was leading a church congregation I invited a member to meet with me to discuss a matter involving their publicly disciplining some of our youth. Ironically, this individual also wanted to meet with me to discuss a different subject.

We met that evening, and I allowed them to start with their subject first. Afterward I dealt with the more sensitive subject I had on my agenda. I can only tell you it didn’t go over very well. In fact, they didn’t talk to me for several weeks after.

However, I can tell you I learned a very important lesson from that experience. And that is, never mix agendas. 

If someone wants to see you about something, let that be the sole purpose for the meeting. Don’t add something you have on your mind to the meeting.

In a similar vein, never mix agendas with your employee recognition strategy either. Stay focused on creating a recognition strategy all by itself and add nothing else.

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What Your Leaders Can Do To Lead Recognition

Senior leaders are a powerful force for driving recognition giving across the organization. Their attitudes and, hopefully, exemplary practices, become a beacon and benchmark for others to follow–whether good or bad.

Here are three ideas to explore with your leaders to help you elevate recognition in the eyes of all employees. (more…)

Sure Fire Ways To Get Leaders On Board with Recognition

Some leaders get it and some don’t. There are those who have strong people skills and understand the value of giving recognition well. Then are the others who question the purpose of recognition and the expense associated with it.

How can you guarantee getting leadership support and their personal commitment to making recognition happen?

Think about the following ten steps before heading into a meeting with a leader or your senior leadership team. (more…)

Why Recognizing Employees For Going Above and Beyond Is a Good Thing

When employees go above and beyond in the workplace it stands out.

It’s noticeable. Exceptional. And it should be celebrated.

That is why managers need to understand the importance of recognizing employees for going above and beyond.

Why should you establish an above and beyond category to your existing recognition award programs? What are the benefits of doing so? (more…)

Why Learning About Recognition Needs To Be More Strategic

Learning about effective employee recognition practices and skills requires developing clear, behaviourally focused learning objectives.

But I find there is a problem in most organizations. When I ask how much focus is given to recognition practices in their leadership or management development curriculum the answer is often zilch.

Or at best they talk about recognition and motivation at the 30,000 feet level with no practical skills, know-how, or insights on how to get better at giving recognition.

Yet these organizational leaders are concerned when employee engagement survey results reveal poor, or at least below average, employee perceptions of the recognition given. (more…)

What Direction Do Your Leaders Want You To Take?

You typically have leaders who either (1) “get it” as far as understanding the importance of employee recognition and who support you, or (2) those who are totally out in left-field and even become detractors of recognition.

To give a small indication of this challenge, this year’s WorldatWork Trends in Employee Recognition Survey revealed the highest responded reason for not offering employee recognition programs, with 28 percent, was “no support from senior management”.

My own research in the public sector revealed 93 percent of managers stating senior management involvement with recognition was important, while the reality was only 21 percent were ever involved with recognition programs.

In the Bersin and Associates’ “The State of Employee Recognition 2012” they found 80 percent of senior leaders believed employees were recognized at least on a monthly basis. That’s their belief.

Frontline evidence from the same report showed 40 percent of managers and only 22 percent of individual contributors reported their peers were recognized on a monthly or more frequent basis.

Yet you are expected to receive direction from senior leaders on the course of action you’re to take with employee recognition when they might not understand the positive value of employee recognition.

As a manager or owner of employee recognition what are you supposed to do? (more…)

So You Have A Recognition Strategy. Now What?

People are getting pretty excited and energetic lately about creating recognition strategies. And for that I am grateful.

Slowly, but surely, more and more business leaders are creating written recognition strategy documents that outline their ideal recognition practices, the recognition programs they feel they need, and an outline of their purpose for recognition, along with any philosophy and principles to guide everyone on giving effective and meaningful recognition.

What follows, of course, is the need for setting short-term and long-term objectives, and creating a plan to address strengths and areas requiring improvement with both recognition practices and recognition programs.

No company I have worked with so far, or had the pleasure of viewing their identified recognition best practices, is perfect at recognition. Every organization can stand to improve recognition in some way or another.

So we are going from the premise that you’ve already written up a recognition strategy document.

Now, what do you do first? (more…)