One of my biggest concerns about learning employee recognition skills is how companies are relying too much on training.
You are well aware that training is about learning how to do new things especially if you don’t know how. It is providing opportunities to practice those skills and transfer what you have learned out of the classroom, or online course, and into the real world.
But, you may have seen, as I have, that managers often receive the training and nothing really changes.
My advice to you is to make sure you couple any training you provide with education.
Ask yourself if you are educating your people to give recognition versus just training them to do so.
Education is completely different than training. I found that out later in life. (more…)