A subscriber of our Authentic Recognition blog suggested I should write about the difference between recognition (more related to work) versus appreciation (more related to the person).
I asked them why this topic was important right now. It seems their organization uses the Gallup Organization’s Q12 engagement survey every two years. In the past year they focused on the recognition specific question/statement #4, “In the last seven days, I have received recognition or praise for doing good work”.
Her research, like many of us have found, led her to see that “recognition in the workplace” has so many meanings.
She wisely observes that “people fundamentally want to be ‘understood and cared for’ or ‘appreciated’ and would prefer that over ‘recognition’”
She asked for my thoughts on the differences between recognition and appreciation. Apparently, her organization will likely continue with using recognition. However, she wonders if more time should be spent on appreciation instead of recognition in order to improve the Gallup survey scores.(more…)