People have often wondered how I started off in health care and then somehow made the switch to employee recognition training and consulting.
It all began when I started my master’s degree program at Wayne State University in Detroit, Michigan, to become a speech-language pathologist.
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A webinar attendee asked me this week about the best way to express recognition to someone. Were there any great examples of recognition I had heard? They asked what I would recommend that people say to give more meaningful recognition.
What I attempted to tell this person was to stick to the principles behind giving amazing recognition and not to script out what to say or write.
I’ll share with you some key ideas about this concept.
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There is one thing I came into the recognition field to do. That task was to ban saying “good job” as an act of feedback or recognition expression.
Yet they have brainwashed many of us since childhood from home and school, and then into the workplace, to both hear and use those two words.
I am going to explain to you exactly why you must eradicate ever saying the words “good job.” Then I will give a simple way to replace those words. You will feel more confident about being able to give meaningful recognition. And you’ll be perceived as a more genuine recognizer.
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In life, I strive for a basic level of minimalism. I still have a lot of things, but I continually get rid of some things I no longer need or use so I can focus more on what’s most important to me—such as family, friends, joy, and freedom. Minimalism can make a real difference.
However, when expressing recognition to the people you and I work with, there is no need for minimalism with how you communicate your praise and appreciation to them. That means, as I have said before, that those meaningless, short phrases like “good job” and “well done,” don’t work.
If you’re still using them, you’ve gone too far with decluttering your recognition messaging.
This post is all about showing you the importance of telling people the difference their positive actions make on others.
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