Your supervisors have more influence on your operational success and on employee engagement than any other group of people in your organization.
They are the first-level initiators for implementing strategic goals, even if they don’t have all the authority to make everything happen.
But one thing is for sure, supervisors interact with your employees every single day. They have the greatest opportunity to observe and recognize the amazing things employees do.
And that’s why you need to make sure supervisors know how to recognize staff well.(more…)