Of all the recognition behaviors or practices I have studied, it amazed me that one’s voice ranked as the most important behavior in conveying authentic and effective recognition.
But we couldn’t argue with the content validation exercise conducted with employee recognition experts.
That’s why I want you to learn to better use your voice to communicate more meaningful recognition.
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Ever receive a compliment from someone, or they say thank you to you, and you start questioning how sincere they really are with what they said?
While you might not be right all the time it seems science has picked up on this intuitive ability we have.
Karyn Fish, from McGill University, and her colleagues, outline in their “The sound of (in)sincerity” research, how we have a pretty good ear for identifying genuine praise and recognition. (more…)