You would think that giving recognition to people was something pretty easy to do, right?
Unfortunately, even if you get over the resistance and discomfort of recognizing people, there’s another challenge to overcome. That’s the challenge of expressing your recognition the best way possible.
It doesn’t matter how you give your recognition. It could be verbally face-to-face, on the phone, or through videoconferencing. Then again, it might be by text-based, SMS, a handwritten card, or an electronic ecard. Whatever way you do it, I want to recommend that you put more time and care into how you say your recognition.
Your words could make or break the recognition you give people. I don’t think we fully realize the impact our words have on employees. Blogger and author, Rachel Wolchin, said, “Be mindful when it comes to your words. A string of some that don’t mean much to you, may stick with someone else for a lifetime.”
I want you to examine more closely the type of vocabulary you use. Check out the phrasing of your recognition messages more carefully.
The best words you use to express your recognition verbally or by text and writing will add greater meaning to your intended message.
David Hauser, an associate professor at Queen’s University, advises from his research on the semantic effect of word choice to “Simply be aware of the words that you use, because people will make inferences that might not match your intended meaning.”
He further highlights that, “It’s a matter of word choice. You might be better off finding the right word by looking at how most people speak rather than looking in a dictionary or thesaurus.”
I am not suggesting that you get all fancy with how you express recognition. But what is important is to realize that how you recognize people with your word choice can become even better than they are now.
Knowing the right things to say is critical for giving authentic, meaningful recognition. Expressions like, “I want you to know how much I appreciate your help today with finalizing ABC’s incentive program launch. You saved the day for us, Kim, by getting everything ready to go,” makesuse of all the right words. Check out the Top 10 Powerful Words below for crafting amazing recognition and tune up how you give recognition.
Mindfulness is the psychological process of focusing your attention to both internal and external experiences occurring at the same time. There is a lot going on when you recognize a person so being aware of everything surrounding such a moment can help maximize the recognition experience.
Mindful preparation for giving recognition requires asking good questions of yourself and maybe of others too.
Here are some quick ways for you to be more mindful about the recognition you give your employees. (more…)