Recognition Tip #45: Find out about your employees’ family.
Nothing gets closer to the heart of an employee more often than their family. Know something about each family member and show concern and interest with your asking. Be mindful of your questions in case they should trigger concerns of dysfunctional family dynamics. Express empathy for the employee if there are. Respectfully state why you were asking about their family. Thank them for being candid with you so you at least know.